FAQs

Making Your Sourcing Journey  Easier

As a global supplier of oil & energy equipment, we understand your concerns—from product reliability under extreme conditions, to smooth customs clearance and timely after-sales support. This FAQ section is designed to proactively address these key points, providing you with transparent and professional answers to facilitate your procurement process.

We are a high-tech manufacturer headquartered in Dongying, China's oil hub. Unlike trading companies,we operate our own 10,000+ ㎡ facility with real factory operations available for video inspection.We are fully certified with ISo 9001, ISO 14001, and ISO 45001, ensuring complete control over R&D and production.

Yes. Our equipment, including intelligent electromagnetic anti-wax systems, is engineered to meet global standards like NACE MRO175 for H2S environments. Our patent portfolio and ISO certifications prove our compliance and innovation in the global oil and gas sector.

Our solutions, such as Permanent Magnet Motors (PMSM) and chemical-free anti-wax systems, focus on energy efficiency and reducing intervention. By using patented technology to prevent paraffin and scaling at the molecular level we help operators significantly lower their Total Cost of Ownership (TCO) and ESG impact.

Absolutely. Our engineering team leverages our proprietary patents to customize equipment based on your specific well's temperature, pressure, and fluid composition. We specialize in tailoring hardware and Al-driven control systems to meet unique field requirements.

We prioritize transparency. You can view real-time factory production and testing videos on our website. We also fully cooperate with third-party inspection agencies like SGS, BV, or Intertek to give you 100% confidence in our manufacturing and patent-certified products.

For standard equipment, our lead time is usually 15-30 days. Because we manage our own physical factory, we offer superior schedule control compared to distributors, ensuring timely delivery even for bulk orders to North America, the Middle East, or Europe.

Yes. All Jingtao Energy smart devices support standard communication protocols like Modbus or MQTT. This allows for seamless integration into your existing lOT or SCADA ecosystems, enabling remote monitoring and data-driven predictive maintenance

We provide 24/7 remote technical support and a 12-month warranty. Every client receives detailed technical manuals and maintenance videos filmed directly in our factory. Our engineers are available for video guidance during installation and commissioning to ensure seamless operation.

We offer flexible payment options including T/T and L/C. For logistics, we provide robust export packaging and offer FOB, CIF, or DAP terms. We have extensive experience shipping heavy machinery to major global energy hubs, ensuring safe and compliant delivery.